Accessibility Statement
Last updated: 09 July 2026
Accessibility Information
Choke&Chill aims to make this online store as accessible and usable as possible for all customers. This statement explains how our online store works and what we do to support accessibility.
General Description of the Service
In this online store, customers can browse products, select variants and sizes, add products to the cart and place orders online. This includes product information, prices, availability, cart, checkout, payment, shipping, returns and contact information.
Placing an Order
Products can be found through the navigation, search, category pages and product pages. On product pages, available options can be selected and products can be added to the cart. During checkout, the information required to complete the order is requested, including contact, delivery and payment details. Before submitting an order, customers can review and adjust their information.
Accessibility Measures
We consider the principles of perceivability, operability, understandability and robustness when developing and maintaining the store. In particular, we aim to provide:
- clear and consistent navigation,
- usable links, buttons and form fields,
- sufficient contrast and readable text,
- structured headings and content,
- text alternatives for relevant images and media where technically and editorially possible,
- support for keyboard navigation and assistive technologies where supported by the theme, Shopify and integrated third-party services.
Technical Basis
The online store is based on Shopify and a Shopify theme. We review and improve accessibility within the technical possibilities of the theme, the Shopify platform and integrated apps. When adding new content, we aim to make it clear, structured and accessible.
Feedback and Contact
If you notice any accessibility barriers or need information in an accessible format, please contact us. If possible, include the affected page, a short description of the issue and the technology you are using, such as browser, screen reader or device.
Contact: support@chokeandchill.com
Market Surveillance Authority
Market surveillance under the German Accessibility Strengthening Act is carried out by the responsible market surveillance authorities of the German federal states. Information about accessibility requirements and market surveillance is provided, among others, by the German Federal Accessibility Agency.
Updates to This Statement
This statement is reviewed and updated when significant technical, legal or organisational changes occur.
